Seiko 7A38 - by the numbers

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Forum Home > 7Axx General Discussion Area > 7AXX Servicing

najeeb
Member
Posts: 23

Putting aside cost-comparison issues, and assuming access to a competent, trusted watchmaker, is there an overriding reason for sending a 7AXX watch to Seiko USA for service when normal maintenance time arrives (battery and seals replacement)?  Thanks.  

June 24, 2014 at 8:44 AM Flag Quote & Reply

PHK
Member
Posts: 222

Piece of mind that a one year warranty from Seiko gives you. I've had two 7A28's, one 7A38 and a 7T27 in for service at Seiko US with no problems what so ever. Price runs about $100-$150US for oiling, crystal and gaskets. And they send my watches back set to my time zone! (I love that!)

Paul 8) 101°F


June 25, 2014 at 2:12 PM Flag Quote & Reply

najeeb
Member
Posts: 23

Paul��:

Thanks.  When the time comes, I'll go with Seiko USA.  

June 25, 2014 at 4:19 PM Flag Quote & Reply

Len99
Member
Posts: 1

PHK at June 25, 2014 at 2:12 PM

Piece of mind that a one year warranty from Seiko gives you. I've had two 7A28's, one 7A38 and a 7T27 in for service at Seiko US with no problems what so ever. Price runs about $100-$150US for oiling, crystal and gaskets. And they send my watches back set to my time zone! (I love that!)

Paul 8) 101°F


Found after being misplaced for twenty years. A moonphase 7A48-7009, built in February, 1984.

I had a new battery installed and it's running, seems to be keeping time well.

There are some "issues" which I may or may not be able to resolve based on my skills and what information I can find here.

Now to my question. What have folks experienced in the way of turn around time for repairs at Seiko USA?


July 30, 2014 at 7:13 AM Flag Quote & Reply

PHK
Member
Posts: 222

Mr. Natural, From my experience turnaround has been about 3 weeks. Add 3 days shipping on both ends.

Granted mine have been "simple" repairs but they will let you know what they find after looking at the watch.

Paul. 8)

July 31, 2014 at 5:05 PM Flag Quote & Reply

Paul H
Member
Posts: 2

I am UK based and my newly found 7A28-7020 requires a service and new glass. Has anyone had experience of dealing with Seiko UK and would you recommend using them? Alternatively, are their any independent Seiko specialists that anyone would recommend?

Kind regards,

Paul

August 19, 2014 at 5:15 AM Flag Quote & Reply

Seiko7A38
Site Owner
Posts: 8891

Seiko UK are fine IMO  - as long as you insist that they do the service themselves and not farm it out to Premier Watches

Otherwise there are non-Seiko specialists like Steve Burrage of Ryte Time who are well versed in servicing 7Axx's (RAF Gen 1's). 

August 19, 2014 at 6:07 AM Flag Quote & Reply

Paul H
Member
Posts: 2

Great, thanks for the advice. Much appreciated. 


August 20, 2014 at 4:48 PM Flag Quote & Reply

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